Lufthansa and Austrian integrate sales and service operations
 
Lufthansa German Airlines and Austrian Airlines have started serving clients in India with a completely integrated sales and service network. Starting January 11 2010, bookings and reservations have been handled by a joint call centre. Since the beginning of this year, sales managers have already started to represent both airlines in the Indian market. Marketing, customer services and feedback management are now jointly handled. A common corporate head office in Gurgaon centralises all core functions on an all-India basis. This deep collaboration in India has been made possible by the successful integration of Austrian Airlines into the Lufthansa Group, which was completed last year.
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Kingfisher Airlines launches direct flights from Kolkata to Patna and Ranchi to Raipur
 
Kingfisher Airlines launched direct flights connecting Kolkata to Patna and Ranchi to Raipur. With the launch of flights on the Ranchi-Raipur route, Kingfisher Airlines is the only airline to offer direct flights between the two cities. The flights are being operated using the ATR family of aircraft featuring the award-winning Kingfisher experience. The flights between Kolkata-Patna and Ranchi-Raipur are being operated as Kingfisher Red service. The Kingfisher Red service is a unique class of low fare flying from Kingfisher Airlines and offers guests a whole host of benefits, besides the renowned Kingfisher service at compelling low fares. The Kingfisher Red service features complimentary hot, delicious food and a choice of beverages, reading material, frequent flier privileges and multiple check-in options.
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NAS Air appoints The Great India Aviation Services as its GSA for Kerala
 
National Air Services Group, a Saudi Arabia based low cost airline, has appointed The Great India Aviation Services, a sister concern of Airtravel Enterprises as its general sales agent for Kerala. The agreement was signed by Maria Angelika Hanne, chief commercial officer, NAS and Mehboon Peshimamam, director sales- India subcontinent and E M Najeeb, chairman and George Tharakan, managing director, The Great India Aviation Services.  Nas Air, which launched operations in 2007, is the new airline with affordable fares, easy to purchase and a youngest fleet in Saudi Arabia.
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AirAsia.com integrates with Akbartravelsonline.com for online bookings
 
AirAsia announced integration of its website AirAsia.com with Akbartravelsonline.com, a travel website operated by Akbar Travels of India. Travellers can now book AirAsia flights online from akbartravelsonline.com. Recently, AirAsia launched three new routes from Kuala Lumpur to Kolkata, Kochi and Thiruvananthapuram. Along with the above mentioned routes, AirAsia also operates two daily flights from Kuala Lampur to Trichy in Tamil Nadu and plans to increase its network in India in future by adding destinations like Chennai, Hyderabad, Bengaluru and Mumbai.

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Travel agents federations for SAARC countries to be formed
 
Recently, the Travel Agents Association of India (TAAI) has attended a meeting of the travel agents associations from SAARC countries to form a new federation. Organised jointly by the associations in Nepal, the meeting was also attended by Rajji Rai, president, TAAI. According to Rai, the objective of the federation will be to enhance regional tourism and fight for the common issues jointly. He also informed that a follow up meeting will be held in Delhi in February this year to give a final shape to the federation.
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Cox & Kings launches 200 per cent cash back offer
 
Cox and Kings (India) has announced an offer where the tour operator will be offering up to 200 per cent cash back for 100 travellers. To avail this offer, travellers will have to book a holiday on payment of Rs 3,000 and the balance payment should be made within 20 days from the date of booking. To win the 200 per cent cash back offer, one needs to answer three simple questions and write a slogan. While the winners get 100 per cent of their money back and a free holiday the year after, everyone else gets cash back up to 50 per cent. The offer includes holidays to Europe, Far East, USA, Australia, Middle East and other exotic destinations and is valid till January 24, 2010.
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Thomas Cook ties up with India Post to provide foreign exchange and travel service
 
Recently, Thomas Cook (India) and India Post have entered into an agreement to provide foreign exchange and travel related services through five major post offices in New Delhi. The post offices are Connaught Place (A Block),Chanakya Puri, Greater Kailash Part-II, Karol Bagh and Vasant Vihar. According to the memorandum of understanding, which was signed in New Delhi in the presence of A Raja, Union minister for communications and IT, foreign exchange and travel desks will be established within the post offices. According to Madhavan Menon, managing director, Thomas Cook India, more post offices would be added to this project in other parts of the country, as and when required by the Indian Post.
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South African Tourism to hold annual roadshows in India next month
 
South African Tourism will organise annual roadshows in February this year. The roadshows will be held in Mumbai, Delhi, Chennai and Hyderabad between February 8 and 13. At the roadshows, representatives of the South African High Commission and Consul General of South Africa will be present along with 30 delegates from 20 companies to address issues of travel agents and showcase various products in South Africa.
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Amadeus launches Ticket Changer
 
Amadeus has recently announced the launch of the Amadeus Ticket Changer. According to Ankur Bhatia, managing director, Amadeus India, Amadeus Ticket Changer is a multi-carrier international solution that gives customers a flexibility and reactivity to all their itinerary change needs. It allows making changes in date, flight and processes a vast range of tickets, giving the consumer control over their itineraries. Tickets for several different passengers can all be changed at the same time in one transaction and with the multi re-issue function successive changes can be made to the ticket before departure.
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